Scheduling Policies
After you register for lessons, your instructor will contact you by phone to schedule your lesson set. For our initial batch of registrations, instructors begin contacting parents in May.
Swim lessons are scheduled at mutually agreeable times for the instructor and parent/student. Because our instructors are usually teaching several different students, reschedules are usually not possible or allowed except in extenuating circumstances with advance notice.
​
"Reschedule For Convenience" Policy:
We allow ONE parent-initiated reschedule "for convenience" with at least 24 hours' notice to the instructor.
​
Student Illness:
If your child is sick, please communicate this to the instructor as soon as possible before the lesson so it can be rescheduled.
​
Inclement Weather:
If there is inclement weather in the area which is likely to prevent the lesson from taking place at the scheduled time, the instructor will call you as soon as possible with arrangements. The pools cannot open in lightning, thunder, or hard rain.
​
Any missed lessons without prior notice to the instructor or without approval from the swim instructor or supervisor may be forfeited.
Refund Policies
Refunds are not available for any unused lesson sets. Any refunds issued would be at the discretion of the management of SELA Aquatics.
​
We want parents to be satisfied with their child's lessons. If a parent has a concern about an instructor or lessons, we need the parent to contact the instructor's supervisor to discuss.
​
​
Registration Policies
Age
All swim lesson students must be at least 3 years old by June 1, 2024.
​
Membership
At some facilities, a membership is required in order to book lessons. Please refer to the registration page for the facility's policies.
​
Once we have reached capacity for lessons, registration will close. If we are able to accommodate more students, registration will reopen. All new registrations will close by July 1.
​
Registration & Location Policy
All lessons must register through our website. Instructors are not allowed to accept payment directly from students/parents to schedule lessons or extra lessons.
​
Lessons may only be conducted at the facility for which you registered. Instructors are not allowed to go to private homes or any other facility to conduct lessons.
​